Job Title

Medical Admin Assistant

Department

Student Health Services

Salary

$40,656 - $49,804; commensurate with experience

Job Summary/Basic Function

• Greet patients and visitors, answer questions, assist with completing required medical
forms, and perform patient check-in and check-out functions for clinic appointments.
• Process daily financial reconciliation of student medical charges by verifying procedures,
testing, and medical supplies. Prepare daily reports and deposits by balancing credit card
transactions, cash drawer receipts, RaiderFunds payments, and checks.
• Answer incoming calls to Student Health Services, schedule appropriate medical
appointments, direct calls to the appropriate clinical staff, and respond to general
inquiries.
• Back up/Support the Referral Coordinator in processing MTSU student immunization
requirements for registration by entering immunization records into Banner and the
student portal within PNC (electronic medical record system) to ensure registration and
housing compliance.
• Back up/Support the Referral Coordinator in monitoring and responding to inquiries
submitted through the Student Health Services email account (mthealth@mtsu.edu),
addressing requests and directing concerns as appropriate.
• Retrieve immunization information into the Tennessee Immunization Information System
(TennIIS) for vaccines.
• Perform administrative and office support duties as assigned by the Clinical Office
Manager and assist with daily operational functions of the department.

Required Education

High School diploma or High School Equivalency (HSE) required.

Required Related Experience

Three years secretarial/clerical experience required.

Desirable Related Experience

Experience in medical office setting or university office setting preferred.

Documents Needed to Apply

Cover Letter & Resume Required

MTSU offers a comprehensive benefits package, including but not limited to the following:  

• Sick Leave
• Vacation Leave for Administrative/Classified Staff/12-month Faculty
• 13 paid University holidays
• Medical, dental, vision, and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at (615) 898-2424.

MTSU is a Tobacco & Drug-Free campus.

This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email hrs@mtsu.edu.

Application Review Date: For best consideration, please apply by September 25, 2026.  Applications will be reviewed as they are received, and the position may be filled before the listed application review date of October 7, 2026.