Coordinator - Ticket Operations
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Job Number: P641
Work Type: Administrative
Location: Murfreesboro, Tennessee
Categories: Business and Financial Services, Athletics and Coaching
Job Title
Coordinator - Ticket Operations
Department
Ticket Office
Salary
$42,994 - $53,098; commensurate with experience
Job Summary/Basic Function
Provide assistance to the Assistant Director - Ticket Operations and Sales by developing ticketing campaigns within the Ticketmaster Archtics or Host ticketing system. Provide assistance with special event ticketing for on and off campus events and groups. Maintain the priority point system within Archtics for the Blue Raider Athletic Association; perform season ticket printing and mailing as necessary in addition to over the counter or phone renewals. Assist with supervision of student and temporary workers at events. Serve as the main ticket office contact of baseball events including: customer service, ticket resolution for students, staff and general public, staffing set up and oversight of ticket sellers, help maintain the database of donors and retiree ticket holders, reconcile and balance cash out reports, maintain and process payroll records for event related student and temporary workers; compose routine correspondence with baseball event staff. Supervise a football sales gate during all home games; during baseball season: provide oversight of student and/or temporary workers, reconcile and balance cash out reports. During basketball season, serve as point of contact for player complimentary admission tickets during games. Read and route incoming mail; compile ticket sales and distribution reports as requested, and perform other related duties and special projects as assigned. Night and weekend work will be required.
Required Education
Bachelor's degree
Required Related Experience
Entry level position.
Desirable Related Experience
Bachelors degree, prior experience with Ticketmaster Archtics, Tickmaster Host or other computerized ticketing systems preferred.
Documents Needed to Apply
Cover Letter & Resume Required
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MTSU offers a comprehensive benefits package, including but not limited to the following:
- Sick Leave
- Vacation Leave for Administrative/Classified Staff/12-month Faculty
- 13 paid University holidays
- Medical, dental, vision, and life insurance
- Retirement plans
- Optional 401K and 403B Deferred Compensation Plans
- Educational benefits for the employee and their spouse and dependents
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MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://www.mtsu.edu/police/docs/2022AnnualSecurityReport.pdf or by contacting MTSU Public Safety at (615) 898-2424.
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.
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Application Review Date: March 28, 2023; for optimal consideration, please apply before March 6, 2023.
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