Director - Network Services (Search Extended)
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Job Number: P879
Work Type: Administrative
Location: Murfreesboro, Tennessee
Categories: Information Technology
Job Title
Director - Network Services (Search Extended)
Department
Network Services
Salary
Commensurate with experience
Job Summary/Basic Function
Under the general direction of the Associate Vice President for Infrastructure Services, provide overall leadership, supervision and strategic direction for the Network Services Department to provide quality network services to the University. Tasks include: develop, maintain and review the technology strategy for MTSU enterprise networking; collaborate with other ITD service departments on the overall strategic direction of the University's Information Technology. Develop/oversee the implementation of the network services pricing models, support models, service levels and cost recovery processes. Provide project management for all University renovation and construction projects, including scheduling, asset procurement, vendor coordination and installation certification. Incumbent's span of control includes Data Center LAN, WAN Routing/Switching, Internet, Wireless, Voice, Video/Media Delivery and coverage solutions. Establish and maintain policies and practices to ensure the availability and integrity of all network services at MTSU; Manage and coordinate incident response procedures for network communication disruptions; ensure the review of system and network log and event data for integrity and anomalies. Manage the Network Services team including student workers and perform other related tasks and special projects as assigned.
Required Education
Bachelor’s degree in Computer Information Systems or related field; Note: An associate’s degree with seven (7) years of experience or no degree with nine (9) years of experience as described below may be considered in lieu of a bachelor’s degree.
Required Related Experience
Five (5) years of directly related, progressively responsible work experience in network services/data communications or related field to include supervision.
Desirable Related Experience
ITIL knowledge with a thorough understanding of the practices of Service Operations, Service Transition, Change and Configuration Management.
Desirable License/Registration/Certification
Technical certifications in any advanced networking discipline is preferred.
Documents Needed to Apply
Cover Letter & Resume Required
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MTSU offers a comprehensive benefits package, including but not limited to the following:
- Sick Leave
- Vacation Leave for Administrative/Classified Staff/12-month Faculty
- 13 paid University holidays
- Medical, dental, vision, and life insurance
- Retirement plans
- Optional 401K and 403B Deferred Compensation Plans
- Educational benefits for the employee and their spouse and dependents
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MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://www.mtsu.edu/police/docs/2023AnnualSecurityReport.pdf or by contacting MTSU Public Safety at (615) 898-2424.
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.
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Application Review Date: June 21, 2024; for optimal consideration, please apply before March 6, 2024.
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