Applications Support Analyst
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Job Number: P1120
Work Type: Administrative
Location: Murfreesboro, Tennessee
Categories: Information Technology, Library
Job Title
Applications Support Analyst
Department
Library Collection Development & Management
Salary
$57,113 - $71,487; commensurate with experience
Job Summary/Basic Function
Reporting to the Systems Librarian, the Applications Support Analyst provides “tier 2” support for library systems, which will include, but not be limited to, FOLIO, EZproxy, VuFind, Matomo, DSpace, Illiad, and Open Journal System (OJS).
Required Education
Bachelor’s degree, preferably in computer science, information systems or related field.
Required Related Experience
Two (2) years of successful employment in application administration or support.
A master’s degree in Computer Science or Information Systems and one year of experience may be considered in lieu of the bachelor's degree.
Desirable Related Experience
Four years full-time experience as a support analyst/specialist or equivalent preferred. Strong background in higher education, libraries, museums, archives, or other similar organizations.
Documents Needed to Apply
Cover Letter & Resume Required
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MTSU offers a comprehensive benefits package, including but not limited to the following:
- Sick Leave
- Vacation Leave for Administrative/Classified Staff/12-month Faculty
- 13 paid University holidays
- Medical, dental, vision, and life insurance
- Retirement plans
- Optional 401K and 403B Deferred Compensation Plans
- Educational benefits for the employee and their spouse and dependents
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MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://w1.mtsu.edu/police/annual-security-report.php or by contacting MTSU Public Safety at (615) 898-2424.
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.
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Application Review Date: February 21, 2025
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