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For individuals requiring a reasonable accommodation to apply:

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.

Coordinator - Technical Support

Apply Now Job Number: P084
Work Type: Administrative
Location: Murfreesboro, Tennessee
Categories: Admissions and Enrollment, Student Affairs and Services

Job Title

Coordinator - Technical Support

Department

Undergraduate Recruitment

Salary

$40,194 - $49,775; commensurate with experience

Job Summary/Basic Function

Position Update Reporting to the Assistant Director of Marketing & Technical Support, assist with the maintenance and operation of the CRM and the communication plans for undergraduate admissions as well as other enrollment management areas. Support and provide training to the admissions staff in accessing/using the CRM (Radius) tool for recruitment activities. Assist with writing queries and programs to create lists and obtain data used to generate reports and perform analyses for the Assistant Director; import data files into Radius; export data files from Banner into Radius as assigned. Pull reports from Radius that are used for student communications, and perform other related duties or special projects as assigned.

Required Education

Bachelor's degree in computer science, business administration or related area required.

Required Related Experience

Experience working with relational databases, CRM, email communication or related experience is required.

Desirable Related Experience

Two years progressively working with relational databases, CRM, email communication or related experience is required.

Documents Needed to Apply

Cover Letter & CV/Resume Required

 

MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment will be required prior to employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU available at http://www.mtsu.edu/police/docs/2020AnnualSecurityReport.pdf or by contacting MTSU Public Safety at (615) 898-2424.

MTSU is a Tobacco & Drug Free campus.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

For individuals requiring a reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.

Application Review Date: July 9, 2021

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